Privacy Policy

We collect information you provide directly to us, including:

• Account Information: Name, email address, date of birth, gender, and profile photos.
• Profile Data: Interests, preferences, and responses to our personality questionnaire.
• Communications: Messages you send through our platform and support requests.
• Usage Data: How you interact with our services, including features used and time spent.

We use the information we collect to:

• Create and manage your account
• Generate AI-powered persona profiles for matching
• Run compatibility simulations between users
• Facilitate date proposals and scheduling
• Improve and personalize your experience
• Send you updates and promotional communications
• Detect and prevent fraud and abuse

Our service uses artificial intelligence to create persona profiles based on your survey responses. These personas are used to simulate potential conversations and predict compatibility with other users. The AI analysis helps us provide better matches, but final decisions about connections are always yours.

We do not sell your personal information. We may share information:

• With Matches: Your profile information is shared with users you match with.
• Service Providers: Third parties who help us operate our services.
• Legal Requirements: When required by law or to protect rights and safety.

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure.

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Opt out of marketing communications

We retain your data for as long as your account is active. Upon account deletion, we will remove your personal data within 30 days, except where required by law.

For privacy-related questions, contact us at privacy@supp.app